Skincare Routine FAQ

Skincare Routine FAQ

Answers to the questions we hear most often, grounded entirely in how the Ols products are formulated and designed to be used.

Double Cleansing

Do I need the 2 in 1 Cleansing Balm if I wear little or no makeup?

Yes – the 2 in 1 Cleansing Balm is designed to dissolve more than just makeup. According to its product description, it “melts away makeup, sunscreen and daily impurities while maintaining softness, comfort and clarity”. Even on no-makeup days, sunscreen, natural oils and environmental build-up accumulate on the skin, and the balm’s botanical oil blend – Organic Safflower, Fractionated Coconut and Castor Oils – is formulated specifically to break these down without disrupting your skin’s natural lipid balance.

The muslin cloth included with each balm also provides gentle exfoliation as part of the removal process, supporting a calm, clear complexion regardless of how much makeup you wear.

For a minimal-makeup day: Use as your first and only cleanse, massaging onto dry skin and removing with the warm muslin cloth. Your skin will still benefit from the cleansing and the Murumuru Butter and Botanical Aromatic Complex included in the formula.

How do I use the 2 in 1 Cleansing Balm?

  1. Scoop a small amount with the bamboo spatula and warm between your fingertips.
  2. Massage onto dry skin to dissolve makeup and daily build-up.
  3. Remove with the warm, damp muslin cloth using gentle circular motions to exfoliate and soften.
  4. Use morning and evening as a daily reset.

Routine Order

What is the correct order for cleanser, serum, moisturiser, sunscreen, and makeup?

Based on the usage guidance in each Ols product description, here is the recommended morning routine order:

  1. Cleanser – 2 in 1 Cleansing Balm
    Massage onto dry skin, remove with the warm muslin cloth. This prepares a clean, calm canvas.
  2. Serum – Perfect Harmony Skin Serum
    Apply a few drops after cleansing. The serum’s product description notes it can be used “alone after cleansing, or layer under or over moisturiser as preferred” – apply before moisturiser to allow the lightweight oil base to absorb first.
  3. Moisturiser – Hydrating + Nourishing Moisturiser
    Apply to clean skin, gently smoothing over face and neck and allowing it to absorb fully. Its Hyaluronic Acid and Vegetable Glycerine work to attract and retain moisture.
  4. Sunscreen
    Apply your SPF after moisturiser has absorbed, as the final skincare step before makeup.
  5. Makeup
    Apply as normal once sunscreen has settled.

Evening routine: Cleanse with the 2 in 1 Cleansing Balm, then apply the Perfect Harmony Skin Serum (ideal for an evening facial massage or gua sha, as noted in its product description), then finish with the Hydrating + Nourishing Moisturiser. No sunscreen or makeup step is needed in the evening.

Can I use the serum over or under the moisturiser?

The Perfect Harmony Skin Serum description states it can be applied “alone after cleansing, or layer under or over moisturiser as preferred”. Most people apply it before moisturiser to let the lightweight oil base absorb first, but layering it over works well too, particularly when used for facial massage or gua sha where glide is beneficial.

Can I use all three Ols products together?

Yes. The three products are designed to work as a cohesive routine. The 2 in 1 Cleansing Balm preps the skin, the Perfect Harmony Skin Serum replenishes and supports elasticity, and the Hydrating + Nourishing Moisturiser seals in hydration and provides lasting nourishment. All three are formulated to be suitable for all skin types.

Have a question not covered here? Get in touch – we’re happy to help.