Shipping policy

Shipping Policy

Orders are usually processed within 1–3 business days.

Orders are shipped from the United Kingdom by Olsfactory Ltd.

We ship orders using Royal Mail. Delivery times may vary depending on your location and postal service conditions.

Once your order has been dispatched, you will receive a confirmation email. If tracking is available for your selected shipping option, it will be included in the dispatch email.

Please ensure that your shipping address is correct at the time of ordering. Olsfactory Ltd cannot be responsible for orders shipped to an incorrect address provided by the customer.

If you have any questions regarding your order, please contact us at:

olsfactoryhq@gmail.com